“Black box” — which definition of the term do you use? The general public might say “flight data recorder” or “a computer thing that works mysteriously”. But museum folks and exhibition planners mean something else. I’m asking: what’s your definition? …

“Phygital.” It’s a running joke at MtM, the podcast. It’s a portmanteau, blending the sounds and meanings of “physical” and “digital”. Other portmanteaus seen at MtM: animatronic, edutainment, guesstimate, hazmat, metaverse, starchitect …

What do technologies like the Apple Vision Pro mean for exhibitions and experiences? Neil Redding (Near Futurist and SXSW Speaker) joins host Jonathan Alger (Managing Partner, C&G Partners) to discuss “The Near Future of Experience Design”. …

Have you ever re-watched an old film you once loved for its special effects — only to find it didn't age well? The media and tech industries raise the bar on production values daily. Museums can’t keep up. How can we keep media content fresh longer? …

How can we make digital experiences work for all visitors — whether kids or grandparents? When should you bring in a creative technologist? Why should you aim for the strong verbs? What is “sneaky attract mode”? How do you do paper prototyping? …

Here's a quick win. There are many ways NOT to label a screen in an exhibition: NOT on the wall nearby. NOT above or below the screen. NOT running up the side of it. If the title is visible even when the screen is dark, the visitor will see it. So, why does that matter? …

Every movie has a music soundtrack, or “score”. And every video game. And every Broadway show. And every streaming series, dance performance, cooking show, and circus. So why don’t more of our exhibitions have one? …

How can color have … a temperature? The term means the warmth or coolness of white light from a source, measured in “kelvins”, or “K”. But there’s more than just “warm” or “cool” white. There’s a whole, er, spectrum. …

Massimo the exhibition designer walks into Best Buy. “Can I help you?” asks a clerk. “Yes! I have just moved. I need a new TV,” Massimo replies. “Aha! We have a special on this one here! It’s 10 feet wide, 2 feet tall — and curved!” boasts the clerk. …

Tech, of various flavors, is one of the most asked-for topics in MtM reader surveys, from interactives to media experiences. So it’s no surprise that many of those flavors showed up in today’s list. I’m especially glad that #10 made it! …

Thank you! Thanks to your reading, your comments, and your feedback, Making the Museum (the newsletter) just turned … [drum roll] … 1. A year ago, the first email went out. And it wouldn’t be an anniversary if we didn’t do some Top Ten lists …

[NEW PODCAST] What’s the #1 thing to know about experiential technology? How long do LED walls last? (The answer will surprise you.) Are growing pains normal? What happens when you use technology just to have it? What’s an “integrator”? …

VR headsets are amazing. But not — usually — for our museum exhibitions. Despite all the times they come up in our meetings. Why? For one, they’re not a group thing. Headsets are individual. Museums aren’t. Do we want an experience for the few? …

In ancient times, shortly after life emerged from the sea, movies came on DVDs. “Special collector’s editions” had a second disk with “extra” content. We often treat our interactive media experiences like that second DVD. …

Since the QR code comeback, they are up for consideration in every project. And for some things they’re great. But before we put QR codes on every wall, let’s do a quick refresher. Here are 7 truths worth keeping in mind. …

What’s digital signage again? It’s the site-based screen media we use for promotion — as opposed to the media we use for edutaining visitors. There is one huge mistake everybody makes with digital signage. Want to avoid it? Here’s the tip: …

MAAM ANNUAL CONFERENCE - COFFEE BAR. PHIL: My client is crazy! MONIQUE: Your donut looks good. PHIL: They have an awful touchscreen idea! MONIQUE: Mm. Worse than some I’ve heard?PHIL: Way worse, I know it! …

In museums and beyond, QR codes are having a comeback. They were invented a generation ago to track parts on Japanese assembly lines. US marketers tried to popularize them 10 years back. They flopped. Then two things happened. …

LED tiles come in different “pitches”. But what is pitch? Which is best? LEDs are teensy lights in black tiles that build walls like bricks. The fineness of the image depends on the spacing between the lights. That spacing is called “pitch”. …

ICYMI, last weekend U2 debuted The Sphere, a small moon coated with LEDs. Can’t tell LED from LCD? You’re not alone. We’re all pretending. The IT folks made the acronyms similar so we’ll be confused and accept the price tag. (Just kidding, IT friends!) …