Making the Museum is a newsletter and podcast on exhibition planning for museum leaders, exhibition teams and visitor experience professionals.

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MtM is a project of C&G Partners | Design for Culture


Jonathan Alger Jonathan Alger

Hofstadter’s Law

Douglas Hofstadter is a scholar of cognitive science, physics and comparative literature. So what does he have to do with making cultural projects better? Hofstadter is known for many things, but the only law that bears his name is about project management. …

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Budgeting Jonathan Alger Budgeting Jonathan Alger

Plan to NOT be Over Budget

Let’s be honest. Lots of cultural project teams come up with lots of great ideas, have no idea what it will all cost, and wait until some milestone down the road to find out. Is it any surprise that “what comes back” is crazy high? Here comes the budget axe. …

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We’re All in Entertainment

Sure, we may say we’re in education. Or we’re in preservation of material heritage. Or we’re in advocacy. But exhibitions — call them experiences, or whatever you like — are the core reason most of our visitors visit. [Whispers:] We’re all in entertainment. …

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The Fork (One Year Later)

It’s the one-year anniversary of one of the highest-traffic posts in the archive: The Fork. Here it is. + + + + +. A curator pulls a key from her cardigan to unlock a dark, quiet storage room. She walks to drawer F138, opens it, and sees … a fork. Or does she? …

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Technology Jonathan Alger Technology Jonathan Alger

Glowing Rectangles

Before they come to our experiences, there is one thing our visitors see a lot of: glowing rectangles. They’re everywhere. The sheer number is huge, and growing. In less than one day, it would be totally normal for you to consume information from the following: …

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7 Black Belt Cost Control Tips

Aaaaargh! I am watching a budget train wreck happen to a cultural project team. (Not mine. No, really.) And it was avoidable. Budgeting and cost control don’t happen to a project. They are the project. You seem nice. Take these tips — and use them. …

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Fast, Cheap, or Good: Pick Two

Time, money, quality: the three basic factors in exhibition project delivery. But these are interdependent and interlocked. Given normal time and normal money, we can deliver normal quality. True. But what if something isn’t normal? Here’s a rule of thumb for that. …

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Good Nightmares

A college student I know told me he’s planning to take a friend to see an exhibition in Berlin: Yadegar Asisi’s panoramic “The Wall”. He saw it before, as a middle schooler. But then he told me the first time gave him nightmares. Why go back? “They were good nightmares.” …

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Beige Butterflies

An exhibition of rare books and manuscripts is a flock of beige butterflies. The books are beige paper. Wings spread, perched in rows, floating above the decks of tabletop display cases. And what is the most common background we put them on? Beige. Why? …

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Words Per Square Foot

“Cost per square foot” is a useful ratio. Likewise “occupants per square foot” and “sales per square foot”. What other “per square foots” could be useful? Here’s one: “words per square foot”. Say we have 50 paintings in a 50 x 50 room (2,500 SF). Now let’s write labels …

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It’s the Mental Framework

Why have a strong organizing principle for my exhibition? Don’t visitors just go wherever they want? Yep. And that’s exactly why you need a strong organizing principle. Because whatever principle you use, no visitor will follow it like a duty. …

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The Disruptive Annotations Trick

What can we do when a display is old and culturally out of date, but we have no resources to refresh it? Many exhibitions have this problem, and solving it is so expensive we often do nothing. But In some cases, there is a clever temporary way to refresh a display. …

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Goooaaalls

The Euro 2024 right now is huge. It’s the big European soccer showdown every four years. The viewership of the final game equals half the entire population of Europe. Hundreds of people work for years for each team. Yet despite that scale, it has only one goal. …

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When Sprints Become Marathons

At the school track meet today, our event is a sprint, once around the track. We’ll use all our fuel to win. Halfway through, the coach yells surprising news: the event has been changed midway. It is now a marathon. Instead of half a lap, we have 26 miles to go. What? …

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Tutankhamun, Get Out

Can you invent a genre? For sure. But inventing one from scratch is rare. Treasures of Tutankhamun was the first blockbuster. Ateliers des Lumières pioneered immersive projection. Meow Wolf was the first … Meow Wolf. But for each success, a hundred others lost their bet. …

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Genre Expectations

Remember the “Lone Ranger” remake years ago? Johnny Depp played Tonto. You might not. It flopped. The audience expected a classic western, but got a comedy-action movie, and that disappointed them. For exhibitions, genre expectations are critical. For example: …

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Genre in Exhibitions

It’s genre week! I’m excited. We’ll explore what genre means, how to work with genre expectations, and even how to invent a new one. First, what is it? A genre is a category of art, literature or music where all works share characteristics. Imagine bookstore sections …

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