Making the Museum is a newsletter and podcast on exhibition planning for museum leaders, exhibition teams and visitor experience professionals.
MtM is a project of C&G Partners | Design for Culture
Museum as Lab, with Ann Neumann (Podcast)
What if our exhibits were experiments? Ann Neumann (Director of Galleries and Exhibitions, MIT Museum) discusses “Museum as Lab” with host Jonathan Alger (Managing Partner, C&G Partners | The Exhibition and Experience Design Studio). …
Hole in Your Eyeball
That black circle in your eye is not a dot. It’s a hole in your eyeball. Your pupils are black like a keyhole is black when the room beyond has no light. (Guess what causes redeye in a photo. Take your time. Hint: it’s a little gross.) …
Words for Objects
Some words confuse as much as they help. (Yeah, I’m looking at you, program. developer. and immersive.) Words for display objects aren’t much better. “Artifact” seems clear enough. But what about “repro,” “facsimille,” and “replica”? Sheesh. …
Who Should Control a Large Group Interactive?
For exhibitions that will be busy, we don’t like interactives only meant for one visitor at a time. Why? Because single-visitor experiences can’t serve enough people to be efficient. So then we plan for large group interactivity. But wait …
How About a Hologram?
It’s not an exhibition brainstorming meeting until someone yells out: How about a hologram? But ironically, nearly every “hologram” you will ever see in person, or in a movie, or in a Google search … isn’t one. …
Short-Term Trends in Long-Term Projects
Long-term exhibitions almost always feature an element that got included because it was a hot trend. But is that element part of a long-term trend? Or a short-term one? Hard to know in advance. But no trend is invulnerable. …
Estimate Insanely Early
When is the earliest time you should estimate costs for your exhibition or experience project? A. As soon as you have approved technical drawings. B. As soon as you have a concept design package. C. As soon as humanly possible. The answer is …
Community Engagement Misconceptions, with Nu Goteh (Podcast)
What if we're doing community engagement … wrong? Nu Goteh (Founder and Principal of ROOM FOR MAGIC) joins MtM host Jonathan Alger (Managing Partner, C&G Partners) to discuss “Community Engagement Misconceptions.” …
Is Reading Dying? (Replies Needed)
I have been looking in all the usual places for credible data to back up a gut feeling we probably all share: Reading is on the decline. Because if it is, it’s time to rethink text in exhibitions. Data-wise, I haven’t found a smoking gun. That’s where you come in. …
Open Captioning
For any audio-visual program, we must also offer that audio content in visual form. And we all know closed captioning. But “open captioning” is the exhibition standard. That’s CC that’s permanent, aka “burned in,” and can’t be turned off. …
Assistive Listening
For those who hear, but not well, legally we must assist them to hear our audio better. In exhibition theaters, one approach is “assistive listening” systems. This is required anywhere visitors gather to experience content over time. …
Hearing Impairment in Exhibitions
Imagine an exhibition many of your visitors will never understand, because the main takeaways are audio-visual — and they can’t hear. Hearing loss in young people is actually on the rise (thanks, earbuds). And a third of people over 65 can’t hear well. …
99.5% of Projects Don’t Go As Planned
Oxford economist Bent Flyvbjerg is an expert on failure. Research for his book included “16,000 skyscrapers, airports, museums, concert halls, nuclear reactors, and hydroelectric dams across 136 countries.” That’s right — museums. …
Dark Art, Darker Walls
One of the most common mistakes we make involves pupils. Not students. The other kind. We all love spaces with light walls. White, or off-white. Light walls brighten a room, reduce artificial lighting, feel safer, seem modern. Sure. But. …
Playful Engagement, with Ed Rodley (New Podcast)
What if we combined immersion, emotion, storytelling — and games? Ed Rodley (Co-Founder and Principal, The Experience Alchemists), joins MtM host Jonathan Alger (Managing Partner, C&G Partners) to discuss “Playful Engagement.” …
Q+A: Light-on-Dark Text? Or Dark-on-Light?
Q: Light text on a dark background? Designer gimmick! Museum labels with dark text on a light background are always better! Just look at books! And newspapers! A: Yes, dark text on light is the standard for print media. But museum labels aren’t books. …
Vanilla Exhibitions
Sometimes it seems like the world wants us to make vanilla exhibitions. But … you know what the funny thing is? As soon as we give in, and let things be unoriginal, overstuffed, long-winded, tech for tech’s sake, generic, whatever — guess what happens? …
SEGD Global Design Awards: Worth Checking Out
Got a recent exhibition or experience project that might have a shot at winning an award? If you do — or if you just want to see some great design work — check out the Global Design Awards held by SEGD, the Society for Experiential Graphic Design. …
Contingency First
What’s the “contingency first” trick? It’s an easy way to help projects come in on budget. One of the first things we do in my company when we start a new project is ask: “Is there a contingency already set aside?” And if not …