Making the Museum is a newsletter and podcast on exhibition planning for museum leaders, exhibition teams and visitor experience professionals.

MtM is a project of C&G Partners | Design for Culture


Podcast Jonathan Alger Podcast Jonathan Alger

Museum as Lab, with Ann Neumann (Podcast)

What if our exhibits were experiments? Ann Neumann (Director of Galleries and Exhibitions, MIT Museum) discusses “Museum as Lab” with host Jonathan Alger (Managing Partner, C&G Partners | The Exhibition and Experience Design Studio). …

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Hole in Your Eyeball

That black circle in your eye is not a dot. It’s a hole in your eyeball. Your pupils are black like a keyhole is black when the room beyond has no light. (Guess what causes redeye in a photo. Take your time. Hint: it’s a little gross.) …

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Words for Objects

Some words confuse as much as they help. (Yeah, I’m looking at you, program. developer. and immersive.) Words for display objects aren’t much better. “Artifact” seems clear enough. But what about “repro,” “facsimille,” and “replica”? Sheesh. …

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Who Should Control a Large Group Interactive?

For exhibitions that will be busy, we don’t like interactives only meant for one visitor at a time. Why? Because single-visitor experiences can’t serve enough people to be efficient. So then we plan for large group interactivity. But wait …

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Technology Jonathan Alger Technology Jonathan Alger

How About a Hologram?

It’s not an exhibition brainstorming meeting until someone yells out: How about a hologram? But ironically, nearly every “hologram” you will ever see in person, or in a movie, or in a Google search … isn’t one. …

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Short-Term Trends in Long-Term Projects

Long-term exhibitions almost always feature an element that got included because it was a hot trend. But is that element part of a long-term trend? Or a short-term one? Hard to know in advance. But no trend is invulnerable. …

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Takeaways

Our projects are spatial experiences just long enough to offload their takeaways into the minds of our visitors. If they succeed, they live on in thousands, or millions, of souls. So what one thing do we want our visitors to leave thinking? …

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Budgeting Jonathan Alger Budgeting Jonathan Alger

Estimate Insanely Early

When is the earliest time you should estimate costs for your exhibition or experience project? A. As soon as you have approved technical drawings. B. As soon as you have a concept design package. C. As soon as humanly possible. The answer is …

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Is Reading Dying? (Replies Needed)

I have been looking in all the usual places for credible data to back up a gut feeling we probably all share: Reading is on the decline. Because if it is, it’s time to rethink text in exhibitions. Data-wise, I haven’t found a smoking gun. That’s where you come in. …

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Open Captioning

For any audio-visual program, we must also offer that audio content in visual form.  And we all know closed captioning. But “open captioning” is the exhibition standard. That’s CC that’s permanent, aka “burned in,” and can’t be turned off. …

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Assistive Listening

For those who hear, but not well, legally we must assist them to hear our audio better. In exhibition theaters, one approach is “assistive listening” systems. This is required anywhere visitors gather to experience content over time. …

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Hearing Impairment in Exhibitions

Imagine an exhibition many of your visitors will never understand, because the main takeaways are audio-visual — and they can’t hear. Hearing loss in young people is actually on the rise (thanks, earbuds). And a third of people over 65 can’t hear well. …

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99.5% of Projects Don’t Go As Planned

Oxford economist Bent Flyvbjerg is an expert on failure. Research for his book included “16,000 skyscrapers, airports, museums, concert halls, nuclear reactors, and hydroelectric dams across 136 countries.” That’s right — museums. …

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Dark Art, Darker Walls

One of the most common mistakes we make involves pupils. Not students. The other kind. We all love spaces with light walls. White, or off-white. Light walls brighten a room, reduce artificial lighting, feel safer, seem modern. Sure. But. …

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Q+A: Light-on-Dark Text? Or Dark-on-Light?

Q: Light text on a dark background? Designer gimmick! Museum labels with dark text on a light background are always better! Just look at books! And newspapers! A: Yes, dark text on light is the standard for print media. But museum labels aren’t books. …

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Vanilla Exhibitions

Sometimes it seems like the world wants us to make vanilla exhibitions. But … you know what the funny thing is? As soon as we give in, and let things be unoriginal, overstuffed, long-winded, tech for tech’s sake, generic, whatever — guess what happens? …

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SEGD Global Design Awards: Worth Checking Out

Got a recent exhibition or experience project that might have a shot at winning an award? If you do — or if you just want to see some great design work — check out the Global Design Awards held by SEGD, the Society for Experiential Graphic Design. …

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Budgeting Jonathan Alger Budgeting Jonathan Alger

Contingency First

What’s the “contingency first” trick? It’s an easy way to help projects come in on budget. One of the first things we do in my company when we start a new project is ask: “Is there a contingency already set aside?” And if not …

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