Making the Museum is a newsletter and podcast on exhibition planning for museum leaders, exhibition teams and visitor experience professionals.
MtM is a project of C&G Partners | Design for Culture
Font? Or Typeface?
If you are like most folks working in exhibitions today, you might use the terms typeface and font interchangeably. But they’re not the same. Knowing which is which will make your projects better. …
A Museum Transformed with AI, with Kimberly Beaudin & Geoff Thatcher (Podcast)
What can we learn from one of the most complex AI projects in any museum today? Kimberly Beaudin and Geoff Thatcher discuss “A Museum Transformed with AI” with host Jonathan Alger. …
Phil & Monique: Guests or Visitors
PHIL: If only museums had this many guests. (Sips chamomile tea.) MONIQUE: Museums don’t have guests. PHIL: What? MONIQUE: (Sips Americano.) They have visitors. PHIL: Guest sounds better. MONIQUE: But it’s not true. …
QR Code Pros and Cons
QR codes in exhibition labels are a communication medium, akin to footnotes in a book—optional, often overlooked, but potentially transformative if used well. Like any medium, they have pros and cons. …
Inverted Pyramid Style
Journalists write news articles according to what’s called the “inverted pyramid” style, where the lead paragraph contains all the key information readers must know. The summary is the first paragraph, not the last. …
QR Code Renaissance
QR codes continue their extended renaissance in museums (and in museum conference slides). BTW, QR codes are older than we think. They were invented a generation ago to track parts on Japanese assembly lines. …
Scenography
At the moment, we Americans are debating many things. And clearly, the most important national debate of them all is still whether we should all say “exhibition design” or “experience design.” (Rolls eyes.) But meanwhile …
Spending Is Good
This might seem a little crazy. But stick with me. Spending is good. Exhibition and experience project budgets are meant to be spent. We acquired our budget to use it. The more we spend, the more we get. …
On “Matters of Experience”
The excellent people at the Matters of Experience podcast had me on the show to talk about exhibition projects, leading a design studio, and intentionally working with clients who scare you a little at first. (Yes, we also talked about AI.) …
Magic Number
Longtime readers know there are only five ways (!!) to organize exhibition information. But knowing how to organize doesn’t tell us how much to organize. When the quantity of exhibition content is essentially endless, where do we stop? …
Projectors Hate Bright Spaces
If I had a dollar for every time I had to talk someone out of still trying to use a projector in a bright exhibition space, I’d have … many dollars. Anyway, it happens a lot. Despite our optimism that it will work anyway. Here’s why it won’t. (Ever.) …
What’s “Program” Mean?
What’s “program” mean? This will be easy. Let’s ask around the museum. Developer: “Programs” are the code we write for computers. Educator: No, “programs” are our tours and classes. Event Manager: What? “Programs” are our handouts. …
Creating Effective Museum Experiences, with Lynda Roscoe Hartigan (Podcast)
What if the secret to better museums was … neuroscience? Lynda Roscoe Hartigan (Executive Director and CEO of the Peabody Essex Museum) discusses “Creating Effective Museum Experiences” with host Jonathan Alger (C&G Partners). …
As Dimensional As Possible
Here’s a thought that’s crazy but true: an exhibition is a communication medium you can walk through. Unlike almost any other channel of communication, exhibitions are dimensional. And the audience is physically inside the channel. …
The Five Tropes
Tropes don’t only appear in a genre. They define the genre. Here are five from museum exhibitions: #1. The Systematic Rail.
Three feet off the ground. Keeps visitors from the displays. Often has information perched on it. Now, #2 …
Disaster Questions
Exhibition planning meeting running low on bold ideas? Here‘s a simple trick: as a thought exercise, ask some disaster questions, like, “What if we could only exhibit one thing? How would we make it amazing?” Now, why not do that anyway? …
Better Places for Your Mona Lisa
Please never put your Mona Lisa in the lobby. You’ll be wasting one of your best opportunities. So where should we put it? Where do we put our iconic experience, that thing we’re known for? Sky’s the limit, really. But here’s an idea starter kit: …
The Actor and Her Light Are a Pair
The audience hushes as the actor enters. She glides through shadows to a pool of light, and begins to speak. In a dark theater, an actor is irrelevant until they are lit. If the actor isn’t lit, the actor isn’t there. The same is true in exhibition design. …
Happy Birthday, MtM Podcast!
Making the Museum, the podcast, just turned 2. Aww. So cute! And I found out the modern way: my software sent me a digital accomplishment badge. I might digitally frame it. It’s been quite a couple of years. Here are some stats: …